Effective Date: 25 August 2026
Last Updated: 25 August 2026

QJei Group respects the privacy of QJenza users and is committed to protecting information processed through the QJenza platform.

This Privacy Policy explains what information QJenza may collect, how it may be used, how it is protected, when it may be shared, and the choices available to users regarding their information.

QJenza is a product of QJei Group.

1. About QJenza

QJenza is a business management platform designed to help businesses manage operations such as:

• Point of Sale and sales

• Inventory and stock

• Customers

• Suppliers

• Purchases

• Expenses

• Payments

• Customer credit and debt

• Delivery

• Farm management where applicable

• Reports

• Business performance and intelligent insights

QJenza may be available through mobile applications, web applications, and other supported platforms.

2. Information We May Collect

The information collected depends on how the user uses QJenza and which features are enabled.

Account Information

This may include:

• Full name

• Email address

• Phone number

• Login and authentication information

• User role and permissions

• Account status

Business Information

This may include:

• Business name

• Business category

• Business address

• Phone number

• Email address

• Branch or shop information

• Currency

• Business settings

• Receipt and operational configuration

Business Operational Data

This may include:

• Products and services

• Inventory and stock levels

• Sales transactions

• Purchases

• Expenses

• Suppliers

• Customer records

• Customer balances and debts

• Payment records

• Delivery records

• Farm records where applicable

• Business reports

• Operational activity

This information is processed primarily to provide QJenza's business management functionality.

3. Customer and Supplier Information

Businesses using QJenza may enter information about their own customers and suppliers.

This may include:

• Name

• Phone number

• Email address

• Address

• Purchase history

• Payment history

• Outstanding balances

• Credit information

• Delivery information

• Other business-related records

The business using QJenza is responsible for ensuring it has an appropriate legal basis or permission to enter and process information about its customers, staff, suppliers, or other individuals.

4. Device and Technical Information

QJenza may collect limited technical information necessary to operate, secure, troubleshoot, and improve the service.

This may include:

• Device type

• Operating system

• App version

• Device identifiers where necessary

• Network information

• IP address

• Error and diagnostic information

• Application performance information

• Security-related information

5. Device Permissions

Some QJenza features may request device permissions.

Camera

The camera may be used for features such as:

• Product images

• Business or profile images

• Barcode or QR scanning

• Receipt or document capture

Camera access should only occur when the user uses a feature that requires it and grants permission.

Photos and Media

Access may be requested when a user chooses to upload:

• Product images

• Business logos

• Receipts

• Documents

• Other relevant files

Notifications

Notifications may be used for:

• Business reminders

• Payment reminders

• Subscription notifications

• Stock alerts

• Delivery updates

• Farm activity reminders

• Other relevant system alerts

Location

If location-based features are used, location may support:

• Delivery locations

• Business locations

• Farm locations

• Other location-dependent features

Location information should only be used where relevant and with appropriate permission.

6. How We Use Information

QJei Group may use information processed through QJenza to:

• Create and manage accounts

• Authenticate users

• Provide QJenza functionality

• Record and process transactions

• Maintain inventory

• Generate reports

• Provide business insights

• Manage customers and suppliers

• Manage credit, debts and payments

• Support delivery operations

• Support farm management

• Synchronize information between supported devices

• Provide customer support

• Detect errors and technical issues

• Improve reliability

• Prevent fraud and unauthorized access

• Protect user and business accounts

• Send important service notifications

• Comply with applicable legal obligations

7. Business Intelligence and Automated Insights

QJenza may analyze business information to generate:

• Reports

• Trends

• Alerts

• Forecasts

• Performance indicators

• Other business insights

Examples may include:

• Sales trends

• Stock alerts

• Customer debt analysis

• Expense trends

• Delivery profitability

• Farm production performance

These insights are intended to support business decisions and should not be considered guaranteed financial, legal, medical, agricultural, or professional advice.

8. How Information May Be Shared

QJei Group does not sell users' personal information to advertisers.

Information may be shared with trusted service providers only where necessary to operate or support QJenza, including providers of:

• Cloud hosting

• Database infrastructure

• Authentication

• File storage

• Notifications

• Analytics

• Error monitoring

• Email or SMS services

• Payment processing where applicable

Information may also be disclosed where required by law, legal process, regulatory obligation, or to protect the security and rights of QJei Group, QJenza users, or others.

9. Data Security

QJei Group uses reasonable administrative, technical, and organizational safeguards to protect information processed through QJenza.

These measures may include:

• Authentication controls

• Role-based permissions

• Encryption in transit

• Secure cloud infrastructure

• Access controls

• Audit records

• Security monitoring

• Database security policies

• Backup and recovery mechanisms

However, no electronic system can guarantee absolute security.

Users are responsible for protecting their passwords, verification codes, and other authentication credentials.

10. Data Retention

Information may be retained for as long as reasonably necessary to:

• Provide QJenza

• Maintain business records

• Support account functionality

• Resolve disputes

• Prevent fraud

• Maintain security

• Meet legal and regulatory obligations

Different categories of information may have different retention periods.

Some records may remain where retention is required for accounting, legal, fraud prevention, security, regulatory, or dispute-resolution purposes.

11. Account and Data Deletion

QJenza users may request deletion of their account and associated personal information.

Where QJenza allows account creation, users may initiate an account deletion request through:

• The QJenza application where available

• The official QJei Group account deletion webpage

Visit:

Delete Your QJenza Account
https://www.qjeigroup.com/account-deletion

After an eligible and verified deletion request, QJei Group may delete or anonymize associated personal information unless certain information must be retained for legitimate legal, accounting, security, fraud prevention, audit, or regulatory purposes.

12. User Choices and Rights

Depending on applicable law and circumstances, users may request to:

• Access their personal information

• Correct inaccurate information

• Update account information

• Request deletion

• Withdraw certain permissions

• Request information about how their data is processed

Identity verification may be required before processing sensitive requests.

13. Business Data

Businesses using QJenza remain responsible for the business and operational information they enter into the platform, subject to QJenza's Terms of Service and applicable law.

QJei Group processes this information primarily to provide, secure, support, and improve QJenza.

14. Children

QJenza is designed primarily for businesses and authorized business users.

QJenza is not intended for children who are not legally able to operate business accounts or enter into applicable agreements.

If QJei Group becomes aware that information from a child was collected in circumstances where required consent or authorization was missing, reasonable steps will be taken to address the issue.

15. Third-Party Services

QJenza may integrate with third-party services such as:

• Payment providers

• Cloud infrastructure providers

• Email providers

• SMS providers

• Notification services

• Analytics services

• Mapping or location services

Use of third-party services may also be subject to the privacy policies and terms of those providers.

16. International Data Processing

Depending on QJenza's infrastructure and service providers, information may be processed or stored in countries other than the user's country.

QJei Group will use reasonable measures intended to protect information processed internationally where applicable.

17. Changes to This Privacy Policy

QJei Group may update this Privacy Policy as QJenza changes, new features are introduced, legal requirements evolve, or service providers change.

The updated policy will display a revised Last Updated date.

Users are encouraged to review this Privacy Policy periodically.

18. Contact Us

For privacy-related questions, requests, or concerns, please contact QJei Group through the official contact channels available on the QJei Group website.

QJei Group
Website: https://www.qjeigroup.com/

For account deletion requests, visit:

Delete Your QJenza Account
https://www.qjeigroup.com/account-deletion

QJenza is a product of QJei Group.